Who we are
Privacy Policy
Mercy Speaks Digital
Last updated: Dec 5, 2025
Mercy Speaks LLC, doing business as Mercy Speaks Digital (“Mercy Speaks Digital”, “we”, “our”, or “us”), respects your privacy and is committed to protecting it through this Privacy Policy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:
- Visit our website: [yourdomain.com] (the “Site”)
- Contact us about our services
- Work with us as a client, prospect, or partner
By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Site.
1. Who We Are
Mercy Speaks LLC
Operating as Mercy Speaks Digital
Registered in: [State/Region, e.g., Texas, USA]
Website: [yourdomain.com]
Contact email: [your contact email, e.g., hello@yourdomain.com]
We provide digital services including (but not limited to) AI-powered solutions, app-related services, WordPress website design and development, and other digital consulting services for churches, ministries, and local service businesses.
2. Information We Collect
We may collect the following types of information when you interact with our Site or services.
2.1 Information You Provide Directly
Contact & Inquiry Forms
When you fill out a form, request a quote, or contact us, we may collect:
- Name
- Email address
- Phone number
- Organization / company / church name
- Website URL
- Project details and messages you submit
Client Information
If you become a client, we may also collect:
- Billing/contact details (e.g., invoicing name, address, email, phone)
- Technical access details you choose to share (e.g., WordPress logins, hosting or domain access)
- Content, images, and materials you provide for projects
We ask that you do not provide sensitive personal information (e.g., health information, social security numbers, payment card details directly via email or form) unless absolutely necessary and requested via a secure method.
2.2 Information Collected Automatically
When you visit the Site, we (or our third-party partners) may automatically collect certain information using cookies, logs, and similar technologies, such as:
- IP address
- Browser type and version
- Device type and operating system
- Pages viewed, links clicked, and time spent on the Site
- Referring website or source
- General location (such as city and country, where available)
This information helps us understand how visitors use our Site, improve performance, and detect and prevent misuse or security issues.
2.3 Cookies & Similar Technologies
We may use “cookies” and similar tracking technologies to:
- Remember your preferences
- Improve website performance and user experience
- Analyze usage and traffic patterns
- Support marketing/analytics tools (e.g., Google Analytics or similar)
You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the Site.
3. How We Use Your Information
We use the information we collect for purposes including:
- Providing and improving our services
- To respond to your inquiries
- To prepare proposals or quotes
- To design, build, and maintain your website or digital solutions
- Communication
- To send you updates, responses, and administrative messages
- To send occasional newsletters or marketing communications (where permitted by law and your preferences)
- Analytics and performance
- To understand how users interact with the Site
- To monitor, analyze, and improve our content, layout, and services
- Security and legal compliance
- To protect the security and integrity of the Site and our systems
- To detect, investigate, and prevent fraud or misuse
- To comply with legal obligations, regulatory requirements, or lawful requests
4. Legal Bases for Processing (EU/UK Visitors)
If you are located in the European Economic Area (EEA) or the UK, we process your personal data under one or more of the following legal bases:
- Contract – When processing is necessary to provide our services or respond to your requests.
- Consent – When you have given clear consent (for example, to receive marketing emails).
- Legitimate Interests – For our legitimate business interests (e.g., enhancing the Site, improving services, or ensuring security), provided these interests are not overridden by your rights.
- Legal Obligation – When we must comply with laws, regulations, or court orders.
5. How We Share Your Information
We do not sell your personal information. We may share your information only in limited circumstances:
- Service providers & partners
We may share data with trusted third parties who help us operate our business and services, such as:- Web hosting providers
- Email service providers
- CRM, project management, or invoicing tools
- Analytics and performance tools (e.g., Google Analytics or similar)
- Legal requirements & protection
We may disclose information if required to do so by law or in the good-faith belief that such action is necessary to:- Comply with legal obligations or respond to lawful requests
- Protect and defend our rights or property
- Prevent or investigate possible wrongdoing in connection with the Site or services
- Protect the personal safety of users or the public
- Business transfers
In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction. We will take reasonable steps to ensure the integrity and confidentiality of personal data in such cases.
6. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill the purposes described in this Privacy Policy
- Provide requested services
- Comply with legal, accounting, or reporting obligations
- Resolve disputes and enforce our agreements
When information is no longer needed, we will delete or anonymize it, or, if this is not possible, securely store it and isolate it from further use.
7. Data Security
We use reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration, including:
- Secure hosting providers
- Strong passwords and restricted access for admin tools
- Regular updates and maintenance of our systems and software
However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
8. Your Rights & Choices
Depending on your location, you may have certain rights regarding your personal information.
8.1 General rights (many regions)
You may be able to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your information (subject to legal or contractual obligations)
- Object to or restrict certain processing
- Withdraw consent (where we rely on consent)
To exercise any of these rights, please contact us using the details in the Contact Us section below. We may need to verify your identity before processing your request.
8.2 Rights for EEA/UK Residents (GDPR)
If you are in the EEA or UK, you have additional rights, including:
- Right to data portability – To receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
- Right to lodge a complaint – With your local data protection authority if you believe we have infringed your rights.
8.3 California Residents (CCPA/CPRA)
If you are a California resident, state law may provide you with certain additional rights regarding your personal information, including:
- The right to know what categories of personal information we collect and how we use and share it
- The right to request access to specific pieces of information
- The right to request deletion of your personal information (subject to certain exceptions)
- The right to non-discrimination for exercising your privacy rights
To make such a request, please contact us using the details below. We may need to verify your identity before we can respond.
9. Third-Party Links
Our Site may contain links to third-party websites, tools, or services that we do not operate or control. This Privacy Policy does not apply to those third parties.
We recommend reviewing the privacy policies of any third-party sites you visit or services you use.
10. Children’s Privacy
Our Site and services are not intended for children under 13 (or under the age of consent in your jurisdiction). We do not knowingly collect personal information from children.
If you believe that a child has provided personal information to us without appropriate consent, please contact us and we will take steps to delete such information.
11. International Transfers
Our business is based in [e.g., the United States], and your information may be stored and processed there or in other countries where our service providers are located.
By using the Site or providing information to us, you acknowledge that your information may be transferred to, stored in, and processed in countries that may have different data protection laws than your country of residence. We take steps to ensure your data is handled in a manner consistent with this Privacy Policy and applicable law.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Site after any changes constitutes your acceptance of the updated Privacy Policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, you can contact us at:
Mercy Speaks Digital
Email: [your email, e.g., hello@yourdomain.com]
Website: [yourdomain.com]
Address: Richmond, Texas. 77407