Accessibility Statement

Accessibility Statement

Mercy Speaks Digital
Last updated: [Month Day, Year]

At Mercy Speaks Digital, we are committed to making our website and digital services accessible to as many people as possible, including people with disabilities.

We believe that everyone should be able to access information about our services, contact us, and work with us without unnecessary barriers.

This Accessibility Statement explains the steps we are taking to improve accessibility and how you can contact us if you experience any issues.


Our Commitment

We are working to ensure that our website, [yourdomain.com], is developed and maintained in line with best practices for accessibility, including the principles of:

  • Perceivable
  • Operable
  • Understandable
  • Robust

Where reasonably possible, we aim to meet or work toward WCAG 2.1 Level AA (Web Content Accessibility Guidelines), a widely recognized standard for web accessibility.


Measures We Take

To support accessibility, we:

  • Use a modern content management system (WordPress) and themes/plugins that support responsive and accessible design.
  • Aim for sufficient color contrast between text and background.
  • Use headings, lists, and landmarks in a logical and consistent way to help with screen readers and keyboard navigation.
  • Add alternative text (alt text) to important images and graphics where they convey meaning.
  • Strive to ensure that links and buttons are descriptive, so their purpose is clear.
  • Build forms with labels and instructions to make them easier to use with assistive technologies.
  • Regularly review new content to maintain or improve accessibility where possible.

Because technology and standards evolve, we view accessibility as an ongoing process, not a one-time task.


Supported Browsers and Devices

Our website is designed to work on recent versions of:

  • Major desktop browsers (such as Chrome, Edge, Firefox, Safari)
  • Modern smartphones and tablets

While the site may still display on older browsers or devices, you may experience reduced functionality. For the best experience, we recommend using the latest version of your preferred browser.


Third-Party Tools and Content

Our website may include or rely on third-party services, such as:

  • Embedded videos
  • Analytics tools
  • Contact forms or scheduling tools
  • Social media widgets

We cannot control the accessibility of third-party platforms, but we choose providers who are known to be improving or supporting accessibility wherever possible.

If you encounter accessibility issues related to third-party content on our site, please let us know so we can explore alternatives or workarounds.


Ongoing Improvements

We recognize that no website is perfectly accessible to everyone and that there may be areas where users encounter difficulties.

We are committed to:

  • Reviewing accessibility on a recurring basis
  • Addressing issues that are brought to our attention within reasonable time frames
  • Considering accessibility when adding new pages, features, or design elements

Feedback and Contact Information

We welcome your feedback on the accessibility of our website and services.

If you experience any difficulty using [yourdomain.com], or if you have suggestions to help us improve, please contact us:

  • Email: [your email, e.g., hello@yourdomain.com]
  • Website contact form: [link to your contact page]
  • Mailing address: [Business mailing address, City, State, Country]

When contacting us, it helps if you can include:

  • The page URL where you experienced the issue
  • A brief description of the problem
  • The device and browser you were using (for example: “iPhone with Chrome” or “Windows with Edge”)
  • Any assistive technology you were using (for example: screen reader name and version)

We will review your message and do our best to respond and address the issue.


Limitations and Disclaimer

While we aim to make our site as accessible as reasonably possible, you may still encounter some limitations, such as:

  • Older content or media that has not yet been fully updated
  • Documents or resources provided by third parties
  • Occasional layout or display issues on specific browsers or devices

We appreciate your patience and feedback as we continue to improve. Your input helps us make Mercy Speaks Digital more usable and welcoming to everyone.